FAQ'S
Browse through these FAQ's to seek answers to commonly raised questions about our business and products. If you don't find your answer bellow, contact us and we'll do our best to provide it.
What is a mystery jewelry jar?
Each mystery jar is filled with handpicked, trendy, and wearable jewelry pieces. You never know exactly what you’ll get and that’s the fun part! Think of it like unboxing a mini treasure chest
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What comes in a mystery jar?
Each jar includes a curated mix of pieces — like rings, necklaces, earrings, or bracelets. The number of items varies depending on the jar size, but it’s always a great deal!
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Are the pieces brand new?
Yes and No! Most pieces are vintage and carefully inspected before being packed. Other Pieces are brand new and have never been worn!
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Can I request a specific item or style?
Mystery jars are randomized by design, but you can leave a style note at checkout (e.g., “I love gold!” or “I don’t wear earrings”) and we’ll do our best to match your vibe — no guarantees, but we love making it feel personal.
​Do you ship internationally?
Currently, we only ship within the U.S. — but we’re working on expanding soon! Stay tuned
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What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure checkout options depending on your location.
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Can I return or exchange items?
Due to the nature of mystery items, all sales are final. However, if your order arrives damaged or there’s an issue, please contact us within 7 days and we’ll make it right.
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Where can I follow you?
Follow us on TikTok and Instagram @innergoldshop for product previews, mystery unboxings, and exclusive drops Create a Video and have a chance to be posted!
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Still have questions?
Reach out anytime at bella@innergoldshop.com or through our [Contact] page — we’re happy to help!