Welcome to Inner Gold. By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchases.

 

 

PAYMENT TERMS

We accept all major credit cards (Visa, Mastercard, American Express, Discover) and trusted digital payment platforms including PayPal, Apple Pay, and Venmo. All payments must be completed at the time of purchase. Orders will not be processed or shipped until full payment is received and verified. By submitting a payment, you confirm that you are authorized to use the selected payment method and that all information provided is accurate. Inner Gold is not responsible for any delays or errors caused by inaccurate billing information or payment issues. We reserve the right to cancel or refuse any order if fraudulent activity or misuse of our payment system is suspected.

 

SHIPPING AND DELIVERY

All orders are processed and shipped within five (5) business days of purchase, unless otherwise stated. Shipping times may vary depending on the destination and carrier. Customers will receive a confirmation email once their order has been shipped, including tracking information when available. Inner Gold is not responsible for delays caused by carriers, customs, or other unforeseen circumstances. Please ensure your shipping information is accurate at checkout.

For international orders, additional customs duties or taxes may apply and are the responsibility of the customer.

 

RETURNS, EXCHANGES, & REFUNDS

We want you to love your jewelry. If you are not completely satisfied, customers may request a return within 14 days of receiving the order. Return Requirements: Items must be in original condition and packaging, with all components included Returns must be approved via email before being sent back. Contact us at [your support email] to initiate the process Customers are responsible for return shipping costs unless the item arrives broken or incorrect Any damaged or incorrect products must be reported within 3 days of receiving the order We do not offer direct exchanges. If you wish to receive a different item, please initiate a return and place a new order. Refunds will be processed within 5–7 business days after the returned item is received and approved. Original shipping charges are non-refundable.

 

PROHIBITED USES

By using this website, you agree not to: Violate any laws or regulations. Infringe on our intellectual property or use our content without permission. Misrepresent yourself or your identity. Attempt to interfere with or hack our website or services .Use our products for any illegal or unauthorized purpose We reserve the right to deny access to our site or cancel orders if any prohibited behavior is detected.

 

ORDER CANCELATIONS

You may cancel your order within 36 hours of purchase by contacting us at [your support email]. After this window, your order will be processed and shipped, and we will be unable to cancel it.

Inner Gold also reserves the right to cancel any order for reasons including but not limited to: suspected fraud, inventory issues, or incorrect pricing.

 

DISCLAIMER AND WARRENTIES

All Inner Gold products are handmade with care and sold “as is” without warranties of any kind—express or implied including but not limited to warranties of merchantability or fitness for a particular purpose. Please review product descriptions, materials, and care instructions before making a purchase. We are not responsible for allergic reactions or damage caused by improper use or care.

 

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Inner Gold shall not be held liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website. This includes, but is not limited to: loss of profits, data, or other intangible losses—even if we have been advised of the possibility of such damages.

 

GOVERNING LAW

These Terms and Conditions and any disputes related to your use of this website or purchases made from Inner Gold shall be governed by and interpreted in accordance with the laws of the State of Iowa, USA, without regard to its conflict of law principles.

 

CONTACT US

If you have questions about these Terms and Conditions or need help with an order, please reach out to us at:
Email: [insert your business support email]
Instagram DM: [@innergoldshop]